@article{oai:aichiu.repo.nii.ac.jp:00006142,
 author = {村松, 幸広 and MURAMATSU, Yukihiro},
 issue = {126},
 journal = {愛知経営論集, THE AICHI JOURNAL OF BUSINESS},
 month = {Jul},
 pages = {47--66},
 title = {消費者満足の測定と評価},
 year = {1992}
}